SugarCastle Review
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About SugarCastle
Looking for a stylish online betting experience? Check out SugarCastle, a fresh Australian bookmaker blending 1920s glamour with modern functionality — new customers can use the exclusive code BETS when signing up.
Founded by industry expert Lyndon Hsu, the creator of the renowned BetCloud software, SugarCastle offers a unique combination of experience and elegance. Its vintage-inspired design and sleek interface truly set it apart.
Powered by the trusted BetCloud platform, SugarCastle delivers a smooth, intuitive betting experience across desktop and mobile.
Punters can explore a strong selection of sports and racing markets, enjoy exclusive promotions, secure payment methods, and dependable customer support. For those seeking a bookmaker that marries style with substance, SugarCastle is a top choice.
New users can enter the code BETS at registration to unlock the latest member-only promotions. Keep reading for our full SugarCastle review.
SugarCastle Pros & Cons
Exclusive Promos
Stylish Design on BetCloud Tech
Same Race & Same Game Multis
Blended Odds
Slick Mobile App
No Live Streaming
No Racing Insights/Tips
Limited Sports Coverage
Limited Deposit Options
SugarCastle Betting Platforms
True to the BetCloud reputation, SugarCastle features a sleek, responsive design that makes betting effortless. The navigation is smooth and hassle-free, with no delays.
Whether you prefer racing or sports, SugarCastle makes it simple to find your market. Just use the toggle in the top-right corner to switch between Racing and Sports and you’re ready to go.
Website
Handy quick links on the left-hand menu to popular sports and events let you quickly access your favourite markets.
The Sports section features an A–Z list of all categories for easy browsing, while the Racing page highlights key events such as Next To Jump and Featured Races prominently at the top.
Essential features like account settings, promotions, and live chat support are all easily accessible from the homepage, ensuring a smooth and efficient user experience.
Mobile
SugarCastle has introduced a sleek new mobile app, available for download on both Android and Apple devices through their respective app stores.
Designed for punters on the go, the app delivers a fast and seamless betting experience wherever you are.
Featuring smooth navigation and the same 1920s-inspired elegance as the desktop site, the app provides full access to all sports and racing markets, plus exclusive promotions — all conveniently at your fingertips.
- App Store Rating: 2.2 (based on average user reviews)
- Google Play Downloads: 100+
- Google Play Rating: N/A
How To Sign Up With SugarCastle
Signing up with SugarCastle is fast and straightforward, taking under two minutes to complete.
Simply follow these easy steps to get started:
- Visit the SugarCastle website or open the mobile app
- Click the Sign Up button in the top-right corner
- Provide your personal details including name, address, email, and phone number
- Enter the referral code BETS when prompted
- Complete your registration and verify your account to start betting
Once registered, you’ll be all set to enjoy SugarCastle’s elegant platform and access exclusive member promotions.
Betting Markets
Racing fans are welcomed with Next To Jump events prominently featured on the homepage, covering Thoroughbred, Harness, and Greyhound races. The day’s Featured Race is also clearly highlighted, ensuring you won’t miss the biggest event.
All the standard racing bet types are available, including Win/Place, Exacta, Quinella, Trifecta, and First Four. Punters can also take advantage of the popular Same Race Multi feature, which lets you combine bets within the same race for enhanced odds and bigger potential payouts.
Blended Odds are offered as well, adding extra value to your bet slip. However, SugarCastle could improve the racing experience further by introducing more detailed form guides, AI-driven race insights, and live streaming — areas where larger, more established bookmakers still have the edge.
On the sports betting front, SugarCastle provides solid coverage of major local and international competitions. While it doesn’t yet offer the extensive market depth found with top-tier bookmakers — especially in niche sports, entertainment, and politics — it covers all the key bases.
Sports available include AFL, Baseball, Basketball, Boxing, Cricket, Darts, Ice Hockey, MMA, Rugby League, Rugby Union, Soccer, Table Tennis, and Tennis.
The Same Game Multi feature is also available for popular sports like NRL, AFL, Basketball, Tennis, Cricket, NFL, and Soccer, giving punters the ability to build custom bets and aim for bigger returns.
SugarCastle Payment Methods
SugarCastle Australia offers the following payment methods:
Deposit Methods:
- Debit Card (Visa or Mastercard)
Withdrawal Methods:
- Bank Transfer
Key Details:
- Minimum Deposit: $10
- Minimum Withdrawal: $10
- Processing Time: Deposits are typically instant; withdrawals via bank transfer usually take 1–3 business days.
- Account Verification: Required before processing withdrawals.
Note that SugarCastle currently does not support additional payment methods such as PayPal, POLi, or BPAY. The bookmaker may expand its payment options in the future.
SugarCastle Withdrawal Times
SugarCastle offers straightforward withdrawal options, though processing times may vary. See below for key details
- Bank Transfer: 1–3 business days
- Processing Time: Withdrawals are typically processed within 24 hours; however, some users have reported delays up to 3 business days
- Minimum Withdrawal: $10
- Payment Methods: Currently, SugarCastle supports only bank transfers for withdrawals
Customer Support
The below options are the best ways to get in contact with SugarCastle:
- Email: [email protected]
- Live Chat: Seven days a week
SugarCastle FAQs
Is it Safe to Bet with SugarCastle?
Yes. SugarCastle is a licensed bookmaker and is regulated by the Victorian Gambling and Casino Control Commission.
Is There a Deposit Bonus when signing up at SugarCastle?
No. SugarCastle is unable to offer a sign up bonus due to Australian gambling regulations.
What is the SugarCastle Referral Code?
The referral code to use when signing up at SugarCastle is BETS.
